Refund and Returns Policy

We work very hard to curate only the very best products for you. We will refund it to the source. Discounted products are not eligible for return. 

What’s Eligible For Return?

I. Damaged – If the item delivered to you is in a damaged condition.

II. Defective – If the item delivered to you is defective. A defect is the unfortunate result of a flaw in manufacturing, which hinders the intended use of the product (e.g. imbalance, wooden joints opening, etc). Please note that natural characteristics of the material used, like appearance or texture (especially for solid wood products) are not defects.

III. Difference – If the item delivered to you is different (in dimension, shape, or color) from the item image on our website.

IV. Missing – If the product delivered to you is incomplete or has components missing.

How do I return a product?

A. Initiating a return request:

1. Write to us at info.storageandmore@gmail.comwithin 48 hours of receipt of the product along with photos and the reason for return.

2. We will approve the return request if it is a returnable product. We will provide detailed instructions by email regarding pick-up. This will involve minimal hassle to you, we promise.

3. Items sent back to us without first requesting a return will not be accepted.

What is not eligible for return or refund?

Freebies – Any product that comes as a freebie with the main product if received by the customer is found to be defective or damaged will not be accepted for return or refund.

Refund Policy

1. In case of a return, the refund will be processed only after the receipt and validation of the returned original product.
2. Your funds will be refunded to source. The source is defined as whichever payment method you chose while completing the transaction at STORAGE & MORE. Refund will reflect in the “source account” between 7 to 14 days from the date of approval of the return request.